Featured blog posts
One way or another, when it comes to communities, we're always dealing with people. Of course, we love and value data, but there is another side to it. Regardless of the topic of the community, the truth is we're engaging with humans, yes, real people!
Looking beyond the cookie-cutter job description, these are some of the underrated skills that make a "good" community manager "great"!
All blog posts
In the world of event planning, finding the right speakers to bring your event to life is a creative endeavor that holds the power to shape its success. This blog article serves as a practical compass, guiding you through the process of identifying, inviting, and collaborating with speakers, offering an indispensable toolkit for curating remarkable events through impactful speaker engagement.
We’re continuing our cross-functional team meeting agendas by focusing on the dynamic partnership between Customer Support and Community teams. As customer-centricity gains traction, fostering a seamless relationship between these two crucial departments has become pivotal for taking the customer experience to the next level. In this blog article, we’ll delve into the community management meeting agendas at the early, mid, and advanced stages of collaboration, unraveling the key components that fuel joint success.
Managing large crowds at events can feel like herding cats, a daunting task that often leaves organizers overwhelmed; the very nature of crowds poses significant risks, especially since they can be difficult to control. Effective crowd control is essential for safety and pivotal for the overall success of any event, big or small, ensuring every attendee has an enjoyable experience while maintaining order and security. In this article, we discuss 8 ways to effectively manage large crowds.
At 8:30 am, the doors of our venue opened, marking the beginning of our extraordinary two-day adventure...
Community and Customer Success teams working together ensures a more seamless customer experience. From their first interaction with the company, whether it’s vendor selection or figuring out if the product fits their business needs, Community and Customer Success are front and center. Regular meetings between these teams ensure that they are aligned and working towards the same objectives, and they provide an opportunity for both teams to share their insights and learn from each other, while eliminating potentially duplicative work.
As we navigate the ever-changing landscape of remote work and community engagement, the 2-Minute Presentation emerges as a beacon of hope—a way to transcend the fatigue of online icebreakers and establish meaningful connections. Let's embrace the power of sharing, learning, and growing together, and witness the transformative effects it can have on our communities. Also, I’m SO curious what everyone’s topics of discussion will be. Aren’t you? 🙂
Event management can be both thrilling and demanding, requiring meticulous planning and seamless coordination. And as community managers, we often inadvertently fall into part-time event planners. In this article, we'll delve into three common challenges of event management and how Talkbase, a powerful event management tool, can make these challenges easier to tackle.
Community management requires being able to keep track of and understand your community members. However, traditional CRMs are typically used for sales or general contact management and can lack certain features specific for community building. Learn about three Community CRM features in the Talkbase CRM that can help you improve visibility and management of your community members.
Gated communities are becoming increasingly popular in today's society due to the additional security and safety that it brings. However, having a gated community can increase operational overhead. Learn how Talkbase's Community Applications feature streamlines the entire process.
Prioritising inclusion, accessibility, and belonging as deliberate and integral parts of your organisational cultures should be a top priority to ensuring the safety and well-being of your community members.
There are a lot of shared goals and commonalities between Community and Customer Success, where it benefits both to have a collaborative working partnership. In this article, Isabel Ruiz talks about 4 easy ways to build Community alongside Customer Success.
Understand the significance of clear OKRs for community professionals. Learn how they can align community strategies with business outcomes.
With the resurgence of in-person events in a “post-pandemic” world, attending conferences centered around Community is one of my absolute favorites...
The Community Rebellion Conference is the premier event for community management professionals to come together, share knowledge, and build connections...
A case study on how the Mews Tech Community Team found relief from the convoluted intricacies of Eventbrite.
In our final installment of why community building requires social media, we will discuss how to scale your community efforts through social media, measuring engagement for success, and strategies to authentically partner with your marketing team as a community builder.
Five key guidelines to assist you in creating a positive onboarding experience for your community
We have completely redesigned our event registration page in order to provide you with the best experience possible when creating...
Curious about the community industry and looking to gain hands-on experience in community building? The Talkbase Friends Community Ambassador Program might be for you!
In our latest installment about why community building requires social media, we will uncover how to build your brand to bring value to your community...
We're excited to announce the Community Applications feature is now available! Community Applications allow you to create a custom application form...
The past few months have been challenging for many community builders. From tech org restructuring to companies that saw community as a growth hack tool...
We’re trying something a little different from those “normal” so-and-so joins X company. Here, you’ll be hearing directly from me (Tiff) on a bit about my journey...
Community budget is always a sensitive subject. This post will help you to get buy-in and approval to purchase new tools...
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