Isabel Ruiz

Community Manager, Product at Mews

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Building Community alongside Customer Success in 4 easy steps

There are a lot of shared goals and commonalities between Community and Customer Success, where it benefits both to have a collaborative working partnership. In this article, Isabel Ruiz talks about 4 easy ways to build Community alongside Customer Success.

Cross-Functionality

Isabel Ruiz

Community Manager, Product at Mews

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Gabrielle L.

I just wanted to give the Building Communities for Startups podcast a shoutout. I'm 3 episodes in and finding it super useful! Especially liking the post-podcast worksheets. I also find making them not longer than 30 mins SO much easier to digest. I'm in the thick of building a new community for a startup & finding it to be an awesome resource/source of inspo... 🙌 🎧 💜

Klara L.

Hi everyone @here! 👋 Exciting announcement - I’d like to introduce our first ever cohort of the Talkbase Ambassadors!
This is a four month program where people who are looking to get into community management... 🤗 💞 👏 👋

Tess B.

Hey everyone!! I'm looking to revamp my community KPIs and OKRs and I'd love to hear your thoughts on how you define engagement & what metrics you use to measure engagement growth in your communities... 🎯 ✅

Kristen M.

Hey friends @here! 📣 This is a big announcement, and of course we wanted to let our community members know first… Talkbase is live for the public! 🥳