Insights & Advice

There are a lot of shared goals and commonalities between Community and Customer Success, where it benefits both to have a collaborative working partnership. In this article, Isabel Ruiz talks about 4 easy ways to build Community alongside Customer Success.

OKRs need to focus on the business outcomes, and this is no different for community professionals...

With the resurgence of in-person events in a “post-pandemic” world, attending conferences centered around Community is one of my absolute favorites...

The Community Rebellion Conference is the premier event for community management professionals to come together, share knowledge, and build connections...

A case study on how the Mews Tech Community Team found relief from the convoluted intricacies of Eventbrite.

In our final installment of why community building requires social media, we will discuss how to scale your community efforts through social media, measuring engagement for success, and strategies to authentically partner with your marketing team as a community builder.

Five key guidelines to assist you in creating a positive onboarding experience for your community

We have completely redesigned our event registration page in order to provide you with the best experience possible when creating...

Curious about the community industry and looking to gain hands-on experience in community building? The Talkbase Friends Community Ambassador Program might be for you!

In our latest installment about why community building requires social media, we will uncover how to build your brand to bring value to your community...

We're excited to announce the Community Applications feature is now available! Community Applications allow you to create a custom application form...

The past few months have been challenging for many community builders. From tech org restructuring to companies that saw community as a growth hack tool...

We’re trying something a little different from those “normal” so-and-so joins X company. Here, you’ll be hearing directly from me (Tiff) on a bit about my journey...

Community budget is always a sensitive subject. This post will help you to get buy-in and approval to purchase new tools...

🔮 It’s the end of the year and lots of folks are wrapping things up with their predictions for 2023. We decided to take a different approach...

🎶 It’s the most wonderful time of the year…🎶 ROADMAPPING TIME!

Ah, yes - it’s a struggle as old as time… where do I build the ultimate content calendar? 🤔

✋ Raise your hand if you’ve ever wanted a personal tour of one of your favorite communities! We have too, and that's why we created this new series...

So you’re building a community and it’s getting active and there’s interest from new members. But do you really know how your members view your community? What difference does your...

On August 30, we had an in-depth discussion about Community Advocacy Programs featuring myself, Jeni Asaba of Jamf, and Klara Losert of Talkbase. We talked about...

Creating values for our community is helping us make more straightforward strategical decisions and supporting us in our day-to-day tasks. They are part of our community governance that...

We’re excited to share two big announcements. Talkbase secures $2M in pre-seed investment round Firstly, we’re happy to share that we have closed our pre-seed investment round, securing capital from experienced Czech funds J&T Ventures and Credo Ventures, as well as American funds mxv Capital and Plug & Play Tech Center.

Being a community manager is challenging, yet fun – but many of the best practices behind creating a good community event program have not been shared out loud...

If you’re a community manager who is thinking about re-launching a community, you likely already know this is the type of project that is best done with...

In real life (IRL) events. Remember them? They used to be pretty big before the pandemic Zoomified our social lives...

Companies across sectors have learned that gamification can improve the engagement of their members. By applying elements of games...

We launched the Event Makers Community back in January 2022 with the intent of bringing together best-in-class event managers, planners...

You’ve spent the time understanding what your members are wanting. You spoke with them, planned with them, and began implementing the...

In the community management field stress is something often found. It can lead to long-term consequences, such as occupational burnout...

Although there are vast communities that have diversity and inclusion in their community DNA, I will be highlighting two communities...

You’ve done the work to evaluate what programs are needed to help achieve your community goals. These could be networking groups...

Let’s set the scene…You were recently hired to lead community efforts at a reputable company...

There’s greater acceptance among organizations and communities that DEI (diversity, equity, and inclusion) requires...

If you’re considering planning community programs, like meetups, you have probably done most of the hard work building...

No matter what the term, there’s a common theme behind all these ideas: Fairness. DEI stands for giving everyone a fair chance...

Azra Daniels is a manager in charge of community marketing and events at Figma.

Scott Baldwin is a Community Lead & Product Evangelist at Productboard. In addition to organizing...

Teagan Shurtleff is an events manager at ClickUp. At our 2022 Conference she spoke...

Tom Krcha is the Head of Product at Around. Having spoken at over 200+ conferences worldwide...

Upon arriving at the venue, Tiffany unpacked the boxes only to realize the jackets were individually wrapped and folded...

As a community builder, you spend most of your time being with your community, listening to their need, creating programs...

With the proliferation of virtual events, finding speakers has become a challenge for those in event management.

Few technologies have seen such widespread adoption as a virtual event. Over the past 18 months or so, companies and institutions across sectors have adopted online events...