📹 Watch all of the sessions from the 2023 Community Rebellion Conference here!

Tiffany Oda

COO @ Talkbase

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Meeting Agenda: Community & Sales Team Meetings

Meeting Agenda: Community & Sales Team Meetings

As we continue our series on cross-functional team meetings, our focus shifts to the convergence of Sales and Community teams. This partnership stands as a pivotal factor not only in fostering a vibrant community, but also in driving better-qualified sales opportunities drawn from community engagement. In this article, we will delve into sample meeting agendas for when Sales and Community teams come together, highlighting the synergy of discussing community qualified leads (CQLs), expansion opportunities, and ROI from community engagement.

Cross-Functionality
Meeting Agenda: Community & Sales Team Meetings
Tiffany Oda
COO @ Talkbase
Meeting Agenda: Community & Product Team Meetings

Meeting Agenda: Community & Product Team Meetings

In the realm of dynamic inter-departmental collaboration, and to continue our cross-functional meeting agenda series, the spotlight now falls on the convergence of Community and Product teams. This alliance serves as a linchpin for not only nurturing a thriving community but also fueling product excellence through community member-driven insights. In this article, we will delve into the sample meeting agendas when Community and Product teams convene, emphasizing the synergy of discussing community-driven ideas, roadmap priorities, recent successes, and upcoming product engagement opportunities.

Cross-Functionality
Meeting Agenda: Community & Product Team Meetings
Tiffany Oda
COO @ Talkbase
Meeting Agenda: Community & Customer Support Team Collaboration

Meeting Agenda: Community & Customer Support Team Collaboration

We’re continuing our cross-functional team meeting agendas by focusing on the dynamic partnership between Customer Support and Community teams. As customer-centricity gains traction, fostering a seamless relationship between these two crucial departments has become pivotal for taking the customer experience to the next level. In this blog article, we’ll delve into the community management meeting agendas at the early, mid, and advanced stages of collaboration, unraveling the key components that fuel joint success.

Cross-Functionality
Meeting Agenda: Community & Customer Support Team Collaboration
Tiffany Oda
COO @ Talkbase
Meeting Agenda: Community & Customer Success Team Meetings

Meeting Agenda: Community & Customer Success Team Meetings

Community and Customer Success teams working together ensures a more seamless customer experience. From their first interaction with the company, whether it’s vendor selection or figuring out if the product fits their business needs, Community and Customer Success are front and center. Regular meetings between these teams ensure that they are aligned and working towards the same objectives, and they provide an opportunity for both teams to share their insights and learn from each other, while eliminating potentially duplicative work.

Cross-Functionality
Meeting Agenda: Community & Customer Success Team Meetings
Tiffany Oda
COO @ Talkbase
2-Minute Presentations: The fun, rebellious way to form genuine connections while learning something unique

2-Minute Presentations: The fun, rebellious way to form genuine connections while learning something unique

As we navigate the ever-changing landscape of remote work and community engagement, the 2-Minute Presentation emerges as a beacon of hope—a way to transcend the fatigue of online icebreakers and establish meaningful connections. Let's embrace the power of sharing, learning, and growing together, and witness the transformative effects it can have on our communities. Also, I’m SO curious what everyone’s topics of discussion will be. Aren’t you? 🙂

Community Management
2-Minute Presentations: The fun, rebellious way to form genuine connections while learning something unique
Tiffany Oda
COO @ Talkbase
Simplify Event Management: Overcoming Key Challenges with Talkbase

Simplify Event Management: Overcoming Key Challenges with Talkbase

Event management can be both thrilling and demanding, requiring meticulous planning and seamless coordination. And as community managers, we often inadvertently fall into part-time event planners. In this article, we'll delve into three common challenges of event management and how Talkbase, a powerful event management tool, can make these challenges easier to tackle.

Platforms & Tools
Simplify Event Management: Overcoming Key Challenges with Talkbase
Tiffany Oda
COO @ Talkbase
3 CRM Features to Make Community Building Easier

3 CRM Features to Make Community Building Easier

Community management requires being able to keep track of and understand your community members. However, traditional CRMs are typically used for sales or general contact management and can lack certain features specific for community building. Learn about three Community CRM features in the Talkbase CRM that can help you improve visibility and management of your community members.

Platforms & Tools
3 CRM Features to Make Community Building Easier
Tiffany Oda
COO @ Talkbase
How Talkbase's 'Community Applications' Minimizes Challenges for your Gated Community

How Talkbase's 'Community Applications' Minimizes Challenges for your Gated Community

Gated communities are becoming increasingly popular in today's society due to the additional security and safety that it brings. However, having a gated community can increase operational overhead. Learn how Talkbase's Community Applications feature streamlines the entire process.

Talkbase Updates
How Talkbase's 'Community Applications' Minimizes Challenges for your Gated Community
Tiffany Oda
COO @ Talkbase
5 Reasons Why I Love Community Conferences and Why You Should Too

5 Reasons Why I Love Community Conferences and Why You Should Too

With the resurgence of in-person events in a “post-pandemic” world, attending conferences centered around Community is one of my absolute favorites...

Community Rebellion Conference
5 Reasons Why I Love Community Conferences and Why You Should Too
Tiffany Oda
COO @ Talkbase
From Eventbrite to Talkbase: Going back to the basics with classic features and a clean user interface

From Eventbrite to Talkbase: Going back to the basics with classic features and a clean user interface

A case study on how the Mews Tech Community Team found relief from the convoluted intricacies of Eventbrite.

Customer Stories
From Eventbrite to Talkbase: Going back to the basics with classic features and a clean user interface
Tiffany Oda
COO @ Talkbase
From advisor to COO - Tiffany Oda joins Talkbase full-time

From advisor to COO - Tiffany Oda joins Talkbase full-time

We’re trying something a little different from those “normal” so-and-so joins X company. Here, you’ll be hearing directly from me (Tiff) on a bit about my journey...

Talkbase Updates
From advisor to COO - Tiffany Oda joins Talkbase full-time
Tiffany Oda
COO @ Talkbase
How to Convince Your Boss to Purchase Your Favorite Tools

How to Convince Your Boss to Purchase Your Favorite Tools

Community budget is always a sensitive subject. This post will help you to get buy-in and approval to purchase new tools...

Platforms & Tools
How to Convince Your Boss to Purchase Your Favorite Tools
Tiffany Oda
COO @ Talkbase
Building out the Talkbase Community Roadmap

Building out the Talkbase Community Roadmap

🎶 It’s the most wonderful time of the year…🎶 ROADMAPPING TIME!

Community Management
Building out the Talkbase Community Roadmap
Tiffany Oda
COO @ Talkbase
A Guide  To Event Operations

A Guide To Event Operations

In real life (IRL) events. Remember them? They used to be pretty big before the pandemic Zoomified our social lives...

Event Management
A Guide  To Event Operations
Tiffany Oda
COO @ Talkbase

Join the Talkbase Friends Community today

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Gabrielle L.
I just wanted to give the Building Communities for Startups podcast a shoutout. I'm 3 episodes in and finding it super useful! Especially liking the post-podcast worksheets. I also find making them not longer than 30 mins SO much easier to digest. I'm in the thick of building a new community for a startup & finding it to be an awesome resource/source of inspo... 🙌 🎧 💜
Klara L.
Hi everyone @here! 👋 Exciting announcement - I’d like to introduce our first ever cohort of the Talkbase Ambassadors
This is a four month program where people who are looking to get into community management... 🤗 💞 👏 👋
TB
Tess B.
Hey everyone!! I'm looking to revamp my community KPIs and OKRs and I'd love to hear your thoughts on how you define engagement & what metrics you use to measure engagement growth in your communities... 🎯
Kristen M.
Hey friends @here! 📣 This is a big announcement, and of course we wanted to let our community members know first… Talkbase is live for the public! 🥳