There are several benefits to having a dedicated Community Relationship Manager, separate from your company’s Customer Relationship Manager. In this article, we cover three reasons why, like owning your own data, being able to customize based off of your needs as a community manager, and being enabled to break down cross-functional silos.
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Friends Talk Tools is a 12-event monthly series where a fellow community builder will show-and-tell a tool. It will include a general introduction of what the tool is, as well as a few real-life examples of how to use it with your teams, aiming to have a few applicable use cases you can take with you.
Event management can be both thrilling and demanding, requiring meticulous planning and seamless coordination. And as community managers, we often inadvertently fall into part-time event planners. In this article, we'll delve into three common challenges of event management and how Talkbase, a powerful event management tool, can make these challenges easier to tackle.
Community management requires being able to keep track of and understand your community members. However, traditional CRMs are typically used for sales or general contact management and can lack certain features specific for community building. Learn about three Community CRM features in the Talkbase CRM that can help you improve visibility and management of your community members.
Community budget is always a sensitive subject. This post will help you to get buy-in and approval to purchase new tools...
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