Featured blog posts

Engagement rates, growth metrics, and activity levels are the traditional metrics that many organizations rely on to gauge the impact of their communities. But what about the intangible benefits that numbers alone can’t capture?


New dashboard that helps community managers track shifts in positivity, engagement, and key concerns within their communities..

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Mindfully navigating this nuanced period to support community members demands cultural awareness, active listening, and, in some cases, sensitivity. In this blog article, we discuss how to celebrate December holidays mindfully and thoughtfully for global communities.


Creating a successful community is a bit like conducting a symphony. Between online community components like Q&A, discussions, and product ideation, to in-person or hybrid activities and programs like user groups and events, community managers are constantly making sure the community symphony is playing on-beat and in-tune.Something community teams have mastered is tracking the health of the community - the engagement, new members, activities, etc. The real difficulty, though, goes a layer deeper into the value of the community - that is, what the community brings back to the business.


In Siavash Mahmoudian’s session at the 2023 Community Rebellion Conference, he talks about rethinking the traditional approaches to community engagement.


In Max Rothery’s session at the 2023 Community Rebellion Conference, he talks about getting community buy-in across the entire business by finding the intersection between community and culture.


In Peter Van de Voorde’s session at the 2023 Community Rebellion Conference, he talks about growing the heart of your community.


In Mathew Krawczyk’s session at the 2023 Community Rebellion Conference, he talks about breaking the mold in community through Web3.


Talkbase's new analytics feature is a game-changer for community builders. It addresses the pain points voiced by professionals in the field, offering a comprehensive solution to the challenges of quantifying the ROI of community. By simplifying data integration and analysis, we're providing a powerful tool that enables community professionals to communicate the true impact of their work. It's time to unlock the full potential of your community with Talkbase Analytics.


Changing Lives, Saving Lives: Community Intentionality and Impact of Developer Communities in Turkey
Ilker Akansel, Founder & Community Strategy Consultant, speaks about how developer communities in Turkey changed lives and saved lives at the 2023 Community Rebellion Conference.


Alfredo Morresi, Senior Community Manager and Developer Relations at Google, talks about leadership lessons from a team of community builders at the 2023 Community Rebellion Conference.


Jamie Langskov, Founder and Consultant at Chaotic Good Consulting, speaks about empowering yourself to say "No" at the 2023 Community Rebellion Conference.


Corina Gheonoa spoke about how community leaders can gain executive support at the 2023 Community Rebellion Conference.


Tiphanie Cuisset spoke about the creation and evolution of community operations at HubSpot during the 2023 Community Rebellion Conference.
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Yurii Lazaruk, Community Manager at CodeControl, speaks about disrupting the community world while having fun at the 2023 Community Rebellion Conference.


Valentina Ruffoni, Event Strategist & Producer, talked about creating memorable experiences at the 2023 Community Rebellion Conference


We're excited to introduce the new Contact Profile page, giving our core CRM feature a makeover and adding some nifty features to give you more control over your members' data.

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During the Talkbase Community Rebellion Conference, Max Pete shared his practical tips and strategies to maintain mental health as a community manager.

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Directly from the 2023 Community Rebellion Conference, read about Milly Tamati's session on how she bootstrapped a global community from a small island in the Scottish highlands.


Revamp your virtual event's start with unique icebreakers. Dive into tips and 50 unexpected questions that spark genuine connections and keep audiences engaged.


Content and community strategies cannot exist in isolation. In fact, they only benefit from feeding off each other. Around seven years ago, I pivoted my career from journalism to tech and worked as a Content Marketer, Event Coordinator, and Community Manager for several B2B SaaS companies focused on collaborative tools. In all of these roles, I applied my experience as a writer and editor to craft programs that maintained a consistent tone and point of view, treating them as editorial strategy.Showcasing your community in your communications can elevate any piece of content, giving it authenticity that many brand publications lack due to being too SEO-focused or too salesy. By considering your community strategy through an editorial lens, you can provide structure and confidence that many community programs lack.Here is how you can connect your Content and Community Marketing into a singular strategy.


As we continue our series on cross-functional team meetings, our focus shifts to the convergence of Sales and Community teams. This partnership stands as a pivotal factor not only in fostering a vibrant community, but also in driving better-qualified sales opportunities drawn from community engagement. In this article, we will delve into sample meeting agendas for when Sales and Community teams come together, highlighting the synergy of discussing community qualified leads (CQLs), expansion opportunities, and ROI from community engagement.


In the realm of dynamic inter-departmental collaboration, and to continue our cross-functional meeting agenda series, the spotlight now falls on the convergence of Community and Product teams. This alliance serves as a linchpin for not only nurturing a thriving community but also fueling product excellence through community member-driven insights. In this article, we will delve into the sample meeting agendas when Community and Product teams convene, emphasizing the synergy of discussing community-driven ideas, roadmap priorities, recent successes, and upcoming product engagement opportunities.


In the world of event planning, finding the right speakers to bring your event to life is a creative endeavor that holds the power to shape its success. This blog article serves as a practical compass, guiding you through the process of identifying, inviting, and collaborating with speakers, offering an indispensable toolkit for curating remarkable events through impactful speaker engagement.


We’re continuing our cross-functional team meeting agendas by focusing on the dynamic partnership between Customer Support and Community teams. As customer-centricity gains traction, fostering a seamless relationship between these two crucial departments has become pivotal for taking the customer experience to the next level. In this blog article, we’ll delve into the community management meeting agendas at the early, mid, and advanced stages of collaboration, unraveling the key components that fuel joint success.


Managing large crowds at events can feel like herding cats, a daunting task that often leaves organizers overwhelmed; the very nature of crowds poses significant risks, especially since they can be difficult to control. Effective crowd control is essential for safety and pivotal for the overall success of any event, big or small, ensuring every attendee has an enjoyable experience while maintaining order and security. In this article, we discuss 8 ways to effectively manage large crowds.

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